Tuesday, March 21, 2023

Prime Video VPN Not Working

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Do These VPNs Work With Every Amazon Prime Video Library

Amazon Prime Blocking VPN? What to Do If Prime Video is Not Working

No. Amazon works very hard to block VPNs, so its almost impossible to find a VPN that works with every library. Because of this, you may find that a server that worked yesterday doesnt work today. During my testing, I tried to access Amazon Prime Video from a wide number of available servers. I only included VPNs that worked reliably in a variety of locations.

Solution : Firmware Update

If you cannot use the Amazon Prime Video app on your Virgin Media box, there might be a software bug. In many cases, it gets resolved simply by restarting the device, which we tried in the second solution. If youve reached this point means that restarting method has not worked for you, which points that there might be a critical bug. To fix this, you must install the latest firmware for your Virgin Media box. Because firmware update contains fixes to known issues and other improvements.

After installing the firmware update, reboot your device and check if the problem is solved. If you still cant use Amazon Prime Video, you need to contact Virgin Media customer support for further resolution.

This blog post briefly looked at various solutions to fix the Amazon Prime Video not working problem on Virgin Media. Have you fixed the issue? Which method worked out for you? Do let us know your thoughts in the comments below.

Does A VPN Let Me Watch Amazon Prime Video For Free

You will likely be unable to watch Amazon Prime Video with the free VPN for Amazon Prime. There are many best free VPNs for Amazon Prime online, but theres no guarantee that they will help you bypass Amazon Prime VPN Block. This is because they dont offer many servers or IP addresses that can trick Amazon Primes location detection system.

Also, such VPNs are associated with selling your data to third-party companies in exchange for monetary returns. Other than that, free VPNs come with data limitations and wont let you consume too much bandwidth.

Due to these reasons, we do not recommend you use a free VPN for Amazon Prime. Instead, using a paid VPN service like the ones discussed in this blog is way better. Also, with paid VPNs, you get at least a 30-day money-back guarantee to test out the service risk-free.

Also Check: How To Use VPN Network

Best VPNs For Amazon Prime

  • Always evades internet control in the PRC
  • Keeps ahead of the Netflix VPN detection algorithm
  • Benchmark tests show excellent speed
  • Smart DNS service, understands the technology
  • Comprehensive security add-on package.
  • More US city locations than its rivals
  • Includes malware protection

Boasting 80 million subscribers and counting, is available in many countries. But its Prime Video service is only accessible to users in the United States, the United Kingdom, and Germany. Still, the best of Amazon Primes uber-popular video streaming service mostly remains a privilege for U.S.-based subscribers.

The problem with Amazon Prime is its U.S. repositories are different from the libraries available elsewhere due to copyright regulations. Copyright laws are country-specific, you see. Even if you subscribe to Amazon Prime in the U.S., you lose the right to stream Primes videos when you are on foreign soil.

Primes geo-blocked libraries are a real turn-off to many U.S. expats and tourists because, being honest paying subscribers, they get locked out of their service.

Final Thoughts: Watching Amazon Prime Video

Fix: Amazon Prime Video not working on Roku

When you factor in everything, ExpressVPN takes the win as the best VPN for Amazon Prime Video, with excellent speeds, no data limit and a great spread with servers throughout the entire world. NordVPN, Surfshark and PIA are all more affordable paid alternatives, while Windscribe is the best way to get a large server network for free.

Do you want to go all out and splurge on ExpressVPN and its impeccable performance, or do you go for one of the more affordable alternatives? Or maybe its Windscribes free plan that does the job for you. Let us know in the comments, and thank you for reading!

Recommended Reading: How To Install VPN On Roku

Fix #6 Reinstall Prime Video

Reinstalling the app is the next step to take if Prime Video is still not functioning on Firestick on occasion, a corrupted app may already be the cause of the problem. To fix the functioning on problem, you must reinstall Prime Video on your Firestick device. The steps to reinstall the app are as follows:

Reinstalling the app

Step 1: Go to Settings menu on your Fire TV device.

Step 2: Select Applications.

Step 3: Select Manage Installed Applications.

Step 4: Select the app you want to uninstall, and then Uninstall.

Step 5: Follow the on-screen instructions.

Step 6: After you have uninstalled, Install again Prime Video.

Step 7: Launch Prime Video.

Step 8: Login your Amazon Prime Video account.

Amazon Prime Not Working With VPN: Http Proxy Error

  • Amazon Prime may fail to work if you’re accessing it from behind a VPN.
  • Most likely, this means that your VPN has been detected and subsequently blocked.
  • Unfortunately, not all VPNs can swiftly dodge geo-restrictions without being detected.
  • Our guide will teach you what to do if Amazon Prime won’t work with your VPN.

If your VPN connection is always having issues, especially when trying to stream media like movies and other channels, like on Amazon Prime and other streaming media players.

Its not just frustrating, but can be expensive especially if you have to keep changing VPNs, if you are having this issue, it is highly likely that you see this error:

your device is connected to the internet using a vpn or proxy service. please disable it and try again. for more help, go to amazon.com/pv-vpn.

Some issues that arise when Amazon Prime Virtual Private Network is not working include constant disconnections, DNS leaks, and other errors that may arise from proxies, or user information, among others.


This article looks at the possible causes or errors you can encounter when Amazon Prime detects a VPN and prevents you from accessing your favorite content and how to resolve these issues.

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The 5 Best VPNs That Unblock Amazon Prime Video

All the best VPNs for Amazon Prime Video that we list below are all able to unblock Prime Video, and theyre very good when it comes to accessing various libraries from around the world. Lets start with our winner ExpressVPN.

More details about ExpressVPN:


When youre trying to enjoy streaming services, you dont want any annoying buffering, which is why ExpressVPN should be your go-to Amazon Prime VPN provider. With blazing-fast speeds, youll have no buffering issues, even if you want to enjoy your favorite sitcom in 4K. You can read our ExpressVPN review if you want to get a better idea of its capabilities.

ExpressVPN puts no limit on the data you use, or the speeds and bandwidth you have at your disposal, so you can watch all the content you want. To add to this, you can connect from up to five devices at a time, and overall device compatibility is excellent.

Watch Amazon Prime Video & Other Streaming Services With A Free VPN

ExpressVPN not working to watch Prime Video in South Africa

Free VPNs, for the most part, arent a safe option for unblocking Amazon Prime Video, or any other streaming service , for that matter. From a financial standpoint, it might be a good idea, but youre compromising your security, and you very likely wont get the performance you expect from a VPN service.

That being said, the best free Amazon Prime VPN that unblocks Prime Video and still keeps you secure is Windscribe. It has proven to be a great option that checks all the boxes, and comes at no cost if you dont mind the limited bandwidth and data. You can check out our best free VPN guide for more suggestions.

Also Check: Best VPN For Android 2021

How To Change Amazon Prime Video Country With VPN

Heres how to can change the Amazon Prime Video country using a VPN:

  • Download and install a VPN service .
  • Connect to a US server or any other country, depending on the content library you desire to access.
  • Sign in to your and see the US catalog.
  • Select a movie/TV show and press theWatch Now button.
  • Solution : Disable VPN

    Some content on Amazon Prime Video differs from region to region. To access content unavailable in your country, you might be using a VPN service or a proxy server, which could be causing the problem. To rule out this possibility, disable or remove the VPN app, reboot the device, and open the Amazon Prime Video app to check if the issue persists.

    Read Also: What Is Add VPN Configuration

    Can Amazon Prime Detect VPNs

    Yes, Amazon Prime can detect VPN usage to some degree. Many IP addresses are known to belong to certain VPN clients, and that is very easy to detect.

    So if you wonder how Amazon knows Im using a VPN, thats about it. You can even look up your own VPN IP and will realize that you can trace it back to your VPN provider.

    However, if you use a tool with good encryption and enable server obfuscation or a double VPN, the chances of getting banned for using a VPN are very low.

    Amazon Prime says Im using a VPN but Im not

    Some users report not being able to access Amazon Prime because it mistakenly detects VPN usage.

    This can happen if you connect from multiple networks over a short period of time. However, users report that after contacting Amazons support team, they were able to overcome this issue.

    In order to resolve this issue, you should verify if your VPN is certainly off and also clear your browser cache to remove cookies and any stored data.

    Fix #1 Check Your Internet Connection

    How to Fix Amazon Prime HTTP Proxy Error with a VPN

    Amazon Prime Video uses an internet, so if you have a slow connection then theres a possibility that Prime Video wont work on your Fire TV. Before trying to access Prime Video, check your internet connection speed.

    Checking internet connection

    Step 1: Open your browser on your computer. Choose any preferred internet browser you want.

    Step 2: Type speedtest.net to have your internet speed check. Speed test site is one of the most popular web tools to check your connection speed.

    Step 3: Press the Go button. Pressing Go button will start the speed test.

    Step 4: Wait for the results of the speed test to be completed. Find out how fast is your download and upload speed.

    To stream content from the Amazon Prime Video, you should have a stable connection. The results should match your subscription plan with your Internet service provider.

    For Standard Definition content, a minimum download speed of 1 MB/s and 5 MB/s are advised, respectively, to receive the greatest streaming quality. Similar to Apple TV+, Prime Video will offer the best-quality streaming based on the available speed.

    Amazon Prime Video users should have a stable internet connection to stream. If you do not have an internet or are experiencing slow, intermittent, or no internet, restart your network device or router. A reset can help if you are having issues with your internet.

    Step 1: Unplug the power cords from your Modem and Router.

    Step 3: Wait for the lights to come on again.

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    Ology For Assessing A VPN For Amazon Prime Video

    If you enjoy watching Amazon Prime Video through a VPN connection, connection speeds are important to you. However, online privacy and security are also important concerns. This makes the VPN that you use for your streaming activities an important consideration.

    These are the most important features to consider when considering a VPN for use with Amazon Prime Video:

    Dont think that our research ends here. Actually, the factors above are just a small part of the considerations of our comprehensive VPN testing methodology. By using a data-driven approach, we can better understand the services, allowing us to confidently recommend VPNs that are a good fit for your needs.

    Amazon Prime Video Error 1042

    Your devices Internet connection is using an HTTP proxy which prevents playing your video.

    Amazon Prime Video Error 1042 is another standard error that might pop up when a user tries to watch a video through a VPN or proxy server. This error occurs because Amazon Prime Video has identified one of these connections and is restricting its usage.

    Also Check: What Is The Fastest VPN Service

    Can I Change Prime Video Country

    • Go to Manage Your Content and Devices and click Preferences.
    • Then, click Change under Country Settings.
    • Next, select or enter your address, and click Update.
    • If you are eligible to purchase digital content from another country, follow the on-screen prompts to learn more about what will happen if you transfer your Amazon account.
    • When youre ready, select the option to transfer your account to complete the process.

    Solution : Restart The Device

    Amazon Prime VPN not working? 3 Best Amazon Prime VPN 2022

    If there is a minor system glitch or a temporary bug, it can cause many problems. Restarting the Virgin Media box could fix the problem with the Amazon Prime Video app.

    Heres how you can restart a Virgin Media box:

    Steps to restart Virgin TV V6 Box:

  • Press the Home button on the V6 remote.
  • Select Help & Settings.
  • Steps to restart TiVo Box:

  • Press the Home button on TiVo Remote.
  • Select Help & Settings.
  • Tap on Clear or Reset TiVo box.
  • Select Restart the TiVo Box.
  • Follow on-screen instructions to restart the device.
  • Recommended Reading: What Is The Best Free VPN Extension For Chrome

    Error: This Title Isnt Available In Your Location

    Not all Amazon Prime Video content is available everywhere, and when youre trying to watch something thats not available in your location, youll get this error. The reason is that some shows have licensing agreements with certain providers, and they can only be broadcast in some areas. This is fairly easy to bypass, though.

    All you need to do is fire up your favorite VPN app from the list above and change your location to one where you know the show you want to watch is available. Then, open Amazon Prime Video and try watching the show again it should now be available.

    Start Watching Prime Video Now

    The easiest way to unblock APV is with a VPN. All you need to do is connect to a server in another country and you will be able to watch the shows from that region.

    . It bypasses APVs geoblocks reliably, its easy to use, and its fast enough for seamless HD streaming. It also has a trustworthy 30-day money-back guarantee so you can try it risk-free. If youre unhappy with it, you can claim a full refund.

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    Surfshark Affordable VPN To Watch Amazon Prime Video Outside Usa

    • 600+ US Servers
    • Compatible with multiple devices, including Amazon Fire, Android, iOS, Apple TV, Chromecast, Roku, PlayStation, and Xbox Gaming Consoles
    • 24/7 live chat support
    • Unlimited simultaneous connections
    • 30-day money-back guarantee

    SurfShark is an affordable VPN to watch Amazon Prime Video. Furthermore, it provides more than 3200+ servers in 65+ countries including 600+ servers in the US in New York, California, and LOS Angeles. We recommend connecting to the USA Boston server.

    Surfshark comes with a kill switch, AES-256 bit encryption, and protocols like Wire Guard, OpenVPN, and IKEv2 to provide a seamless streaming experience on Amazon Prime.

    It bypasses geo-restrictions by providing Private DNS on each server. Moreover, it offers unlimited connections on one account so users can easily access Prime Videos on multiple devices simultaneously. Furthermore, it has hit up to 172 Mbps average connection speed while streaming Amazon Prime.

    Surfshark provided lightning-fast speeds for streaming Amazon Prime, a download speed of 88.78Mbps and an upload speed of 54.22Mbps on a 100Mbps connection.

    Surfshark unblocks other major streaming services like Netflix, Hulu, and Disney+ in USA. Moreover, it provides 24/7 live customer support if it stops working with Amazon Prime. Furthermore, If you are unsatisfied with the VPN, you can claim your 30-day money-back guarantee. You can get Surfshark for US$ 2.30/mo – 82% Off on 2 Years Plan.

    Want To Try The Top VPN Risk Free

    Fix Prime Video Internet Connectivity Problem Samsung, LG, Apple TV

    NordVPN is offering a fully-featured risk-free 30-day trial if you sign up at this page. You can use the VPN rated #1 for Amazon Prime Video with no restrictions for a month. This is ideal if you want to watch your favorite shows during a short trip abroad.

    There’s no catchif you decide NordVPN isn’t right for you, just tell customer support within 30 days and you’ll get a full refund. Start your NordVPN trial here.

    There are many VPNs on the market which can make it difficult to find the right service. For this reason, weve narrowed down the list by only selecting VPNs that meet the following criteria:

    • Fast connections and servers that work with Amazon Prime Video
    • Global network of servers in dozens of countries
    • Secure browsing with encryption and a kill switch
    • Privacy protection in the form of a user-first logging policy
    • Easy to use, with apps for desktop and mobile
    • Allows simultaneous connections on multiple devices

    If you would like to know more about our testing process we explain our exact system on our VPN testing methodology page.

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    The Best Amazon Prime VPN In 2022

    Stream your Prime Video catalog no matter where you are

    Going on vacation or traveling for work? You may find you’re unable to access the full Amazon Prime Video library. This is because the Bezos owned streaming platform limits shows and movies severely when detecting you’re outside of the country thanks to licencing issues. That is, unless you have an Amazon Prime VPN.

    With the help of the best VPN, you can trick Prime Video into thinking you’re in the country your account subscription is tied to. In short, while you’re overseas, you can still stream all titles as normal rather than being restricted to fewer movies and shows. It’s worth noting, though, that it won’t VPN work like it does with Netflix and accessing exclusives in different countries. This is because your account is tied to your home address.

    For example, if you signed up in the UK for the Premier League coverage, when you’re abroad you’ll lose access to that. To get watching again, all you need to do is connect to a server in your home country with your Amazon Prime VPN. You’ll then be able to watch everything you pay for.

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