Why Is VPN Not Working On My Phone

Expressvpn With Netflix Troubleshooting Steps

ExpressVPN has an excellent success rate when it comes to unblocking popular Netflix libraries such as the US, UK, Germany, France, etc. However, some users may face problems getting ExpressVPN to work with Netflix.

The first thing to try when you face the ExpressVPN Netflix error is to change your server location. If that doesnt work, you should contact ExpressVPN support team. These guys always have updated information about servers that are currently working with Netflix and can direct you towards the right server location.

If youre an iPhone user, some people have reported that changing the VPN protocol to IKEv2 helps unblock US Netflix. ExpressVPN offers this protocol only for iOS devices so you can change the VPN protocol to make it work with Netflix.

Nonetheless, ExpressVPN is super-efficient for Netflix and users generally wont experience any hurdle when using it to stream their favorite content.

Check For A VPN App Update

Its possible your VPN providers app is out of date. Keeping your apps up to date will help you avoid software problems and bugs.

Open the App Store and tap on your Account icon in the upper right-hand corner of the screen. Scroll down to the app updates section and check to see if an update is available for your VPN app. If one is, tap Update to the right of the app, or tap Update All.

The Netflix Proxy Error

This is by far the most common problem you’ll encounter when using a VPN with Netflix. Here’s what happens: Netflix detects that your traffic is coming from a VPN server. It then uses automated scripts to block the server’s IP address and redirect all connections coming from it to the Netflix proxy error page.

This can happen after you log into your account, when you look up a title, when you hit Play on a title, while you’re watching a movie or show, or when you access a Google link that’s supposed to take you to a Netflix title .

Netflix has a dedicated support article for this error. Obviously, what they recommend is to disconnect from the VPN. But we have some better alternatives.

Solutions

Here’s a list of tips you can try to get rid of the proxy error. We tested all of them and were able to bypass the error screen.

• Connect to a different server .
• Ask the VPN provider which server you need to use .
• Restart the VPN connection.
• Clear your browser’s cache and cookies.
• Use your browser’s incognito/private mode.
• Update the VPN app.
• Get a dedicated IP .

If you want to read more about the Netflix proxy error and the tips we mentioned here, just check out our full guide.

Read Also: How To Use VPN On Roku

How To Fix VPN Not Working Issues On Android Phone

We know that you are all very curious to know about the steps you can use to fix VPN issues on your Android phone. The following is an entire list of alternative methods to fix the issue. You can use these methods and fix the issue. If one method is not working for you, you can opt for another one.

Lets get to it!

Force restart your phone:

There is a list of issues that get resolved by restarting the phone. So before trying any other method, I highly recommend you to restart your device so that the VPN can work properly after restarting the device. To restart your phone, you can follow the following steps:

• Keep one thing in mind that the force restart method is different in different Android phone models, so you have to restart according to your device model. Here are some ways to do it:
• Press the power button and home button at the same time to restart the device.
• Press the power button and volume down button at the same time to restart the device.

In short, you have to restart the phone according to the model of your phone. These are few of the methods to force restart your device to solve the VPN issue happening on your phone.

Uninstall and reinstall the VPN app:

Another thing that you can do to make the VPN app work is to uninstall it and then re-install after a few moments and check if it starts working.

I’m sure that the VPN will start working in this way. If not, you can try some other methods that we are going to mention below.

Reset your Wi-Fi network settings:

Turn Off Battery Optimization For The VPN App

Another possible fix for the VPN not working on Android 12 issue could be to disable battery optimization for the VPN application that you use. In order to do that, follow the steps below:

• Proceed to Settings and then go to Battery.
• Now select the Battery usage option and then scroll down to the list of installed apps. From the list, select your VPN app.
• From there, turn off battery optimization for the VPN app.
• Further, disable the Auto launch and Run in the background option as well.

Don’t Miss: 911 VPN Download For Pc

Tip : Restart The Router

If no VPN apps are working on your iPhone and you’re connected to Wi-Fi, maybe the problem is the router. Just like when the internet in your home stops working, restart your router to see if that fixes any VPN issues on your device. For good measure, reboot your iPhone after your router boots back up, just so the connection between the two devices is clean.

Don’t Miss: Remove Unnecessary Profiles & Certificates on Your iPhone to Protect Your Privacy & Security

Keep Your Connection Secure Without a Monthly Bill. Get a lifetime subscription to VPN Unlimited for all your devices with a one-time purchase from the new Gadget Hacks Shop, and watch Hulu or Netflix without regional restrictions, increase security when browsing on public networks, and more.

Verify That Your Router Is VPN Compatible And That Any VPN Related Settings Are Configured Correctly

Most routers made in the last decade are VPN friendly and will allow you to connect to the internet through a tunneling protocol. Some older models may not have this feature. Check with your routers manufacturer to make sure your router is VPN compatible.

If it is, you may have a settings issue. Changing these settings will vary depending on who made your router, and youll want to check the manufacturers documentation if changing these settings isnt intuitive or readily apparent.

The first thing youll want to do is make sure any settings related to VPN service are turned on. Some models may not have these options present, or theyll be buried among other settings.

Second, check to ensure your routers hardware firewall isnt blocking the ports your tunneling protocol uses. You can force these ports to open by enabling port forwarding in your router settings and then setting access control for the selected port. As an example, the OpenVPN protocol uses port 1194.

Also Check: Nordvpn Xfinity Router

Fix : Update Windows 11

After the first release of a Windows version, Microsoft will continue to release some updates to fix the known issues and bugs. Windows 11 is not an exception. Windows 11 VPN not working should be a bug. If you are not using the latest version of Windows 11, you can perform a Windows 11 update and see if the issue can be solved.

You can go to Start > Settings > Windows Update to click the Check for updates button to see if there is an available Windows 11 update. If yes, you can click the button to download and install the update on your computer.

Tip:

How Does VPN Work

VPNs use a few methods to make this anonymous data security work:

Encryption scrambles your data in a format that only the destination will be able to read. Tunnelingprotocols are then used to create encryption tunnels within your Wi-Fi or cellular network. These provide protection by isolating and concealing your data from the rest of the users on the network. This is valuable when on any internet network, whether secured or unsecured.

Remote servers act as the destination for your encrypted data tunnel. Your data gets shipped out to VPN servers in other countries to help anonymize your identity. When the data exits and moves to its final target, all the location data is from the remote server and not your own. Essentially, these VPN servers are your protective middleman that disguises your data from interference.

Together, these main methods keep your private information from being sifted and snatched. The result is a level of cybersecurity and privacy that will give you more peace-of-mind.

Read Also: Comcast Blocking VPN

How To Fix My Wi

First, check if the Wi-Fi connection is working on another device. Then, try connecting to another network. If you can connect to the Wi-Fi with someone elses phone or tablet, its likely a network issue. If you can connect to another network, the problem is probably with your device.

Heres how to troubleshoot your Wi-Fi connection on Android:

Other Solutions To Fix Omegle Error Connecting To Server

If Omegle doesnt work even when you try to video chat you see the error message: Omegle failed to connect to server on the screen. There can be various reasons discovered as to why this is happening and proper solutions are also found to rectify the same.

Whatever the cause of the error, here are the precise solutions that can help you resolve any error. However, depending on its purpose, the solution needs to be applied to get relevant results. Lets look at these solutions:

You May Like: Pokemon Go Roaming Hack

Solution 5 Reset Network Settings

If none of the previous steps worked for you, the problem might lie in the WLAN configuration on your device. Something might be wrong so we recommend resetting your router and resetting Network settings on your device.

Heres what you need to do:

Checking For Active Subscription

PureVPN offers multiple subscription plans, but they all have an expiry date. If PureVPN is not connecting, then make sure that your subscription is still valid.

It sounds obvious but youd be surprised how many people fail to realize that the only problem they are experiencing is that their subscription ran out. If your subscription has indeed ended, then youll have to renew it by choosing one of the plans the provider is currently offering.

Recommended Reading: Enable Opera VPN

The VPN Connection Is Rejected

Having a VPN client’s connection rejected is perhaps the most common VPN problem. Part of the reason this problem is so common is that there are a lot of issues that can cause a connection to be rejected. If your VPN server is rejecting client connections, the first thing you need to do is to check to make sure the Routing And Remote Access service is running. You can check this by opening the server’s Control Panel and clicking on the Administrative Tools icon, followed by the Services icon.

Once you’ve verified that the necessary services are running, try pinging the VPN server by IP address from the VPN client. You should ping by IP address initially so that you can verify that basic TCP/IP connectivity exists. If the ping is successful, then ping the server again, but this time ping by the server’s fully qualified domain name rather than by its address. If this ping fails where the IP address ping succeeded, you have a DNS problem, because the client is unable to resolve the server’s name to an IP address.

What Does A VPN Do On My Phone

The VPN program will run in the background to make your connection to the internet secure. By default, you will have all your internet activity logged by your boss or your Internet service provider. Thats not the case when you use a VPN.

On top of that, you are MUCH less vulnerable to attacks by hackers when youre using your phone out and about. When you hop on open wireless networks its quite easy to see what youre doing.

It only takes a few minutes to access your data when youre on a public Wifi for an experienced hacker!

Trust me, I know how it is done and just how easy it is. Anyone with technical skills can learn it off the internet and access your data. Especially when youre using public wifi on the bus, in a restaurant, in a hotel lobby, in an airport, etc.

A VPN will protect you in all these situations by making sure that everything you communicate to and from the internet over wifi or while on cellular data will have a very high level of encryption.

Don’t Miss: Expressvpn Pokemon Go

Fix : Set Up An Exception For Udp

You need to do this via Registry Editor. To avoid unnecessary trouble, youd better back up your registry key in advance.

1. Press Win + R to open Run.

2. Type regedit and press Enter to open Registry Editor.

3. Go to this path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PolicyAgent

4. Right-click PolicyAgent and go to New > DWORD .

5. Rename the new value AssumeUDPEncapsulationContextOnSendRule.

6. Double-click this new value and change the value data to 2.

7. Click OK to save the change.

Fix VPN Not Working On Android 12 Issue

This is not the first time that this issue has arose. Issues with VPN on Android 12 were also reported by users of the Android 12 Beta 4 build. But at that time, Google had addressed the issue and had provided the Android 12 Beta 4.1 as a patch fix.

But as we now mentioned, the issue has resurfaced as users of the stable build have also reported about experiencing issues with VPN on Android 12. In this guide below, we have shared some possible trouble shooting methods that could fix the issue.

Don’t Miss: Install Windscribe On Firestick

Ensure That VPN Access Is Allowed

When you run the VPN application in the Samsung device for the first time, then the screen will be prompted to enable and add VPN in the device settings. Then you will receive a connection request, instantly the key symbol will appear in the status bar. So to ensure, got to the VPN application to any location. Accept the permission and you will connect hassle-free. If its not connected, go to the next step.

Tip : Restart The Iphone

Even if you get your VPN connected, it may still not be working correctly. For example, if you set a VPN in another country because you want to bypass region restrictions on certain streaming platforms, but you notice that the restrictions haven’t lifted, it may be that it’s connected to the wrong country or the VPN may not be working in the background. When it happens, you should restart your iPhone, and there are many ways to do so:

• Go to Settings > General > Shut Down, then swipe the slider that appears .
• Use the Voice Control shortcut .
• Press-and-hold the Sleep/Wake button, then swipe the slider that appears .
• Press-and-hold the Side button and one of the Volume buttons together, then swipe the slider that appears .
• Press Volume Up, then Volume Down, and then press-and-hold the Side or Sleep/Wake button, then swipe the slider that appears .

If you use the AssistiveTouch or Voice Control tricks, the iPhone will shut down and start back up on its own. Otherwise, you’ll need to long-press the Side button or Sleep/Wake button until the iPhone boots back up.

Image by Nelson Aguilar/Gadget Hacks

Don’t Miss: Xfinity Router VPN

Reinstall The VPN App

In addition, what you need to do is re-install the VPN app. As we all know the outdated apps can encounter various issues, so its necessary to reinstall the VPN app.

• Go to Playstore.
• Search the VPN you have installed.
• The VPN app you have installed will be visible, click on the Uninstall.
• Wait for few seconds and reinstall the application

Top Reasons For Windows 11 VPN Not Working

Yes, Windows 11 is not so perfect so far. For example, many users report that their VPN is not working on Windows 11. This is a common issue, even the author encountered this problem. Why does this issue happen? Here are some common reasons:

• Your VPN is blocked by Firewall.
• The cached DNS data is outdated.
• Some software is not compatible with VPN
• And more.

You May Like: Whats VPN On Iphone

Solution 2 Reset Cache And Data From The VPN App

Alternatively, like with any other app that doesnt function as intended, you can navigate to App settings and clear the cache and the data. Theres always a possibility of data corruption which might result in issues with the app.

Follow these steps to reset cache and data from the VPN app:

Update The Purevpn App

If youre using an older version of the app, it might be time to update it to a newer version. An outdated app gives rise to all sorts of bugs and glitches that can prevent the proper functioning of the VPN.

Furthermore, it is important to use updated apps because they contain security improvements. Since a VPNs primary purpose is to make you more secure over the web, it is strongly recommended to use updated VPN apps for optimum performance and security.

You May Like: How To Put A VPN On Xfinity Router

How Does A VPN Secure My Phone

A VPN will work in the background and make sure that ALL the traffic between you and the internet is encrypted. Other than that it will also change your IP so the websites you visit cannot see who you are or where you come from.

Let list exactly how a VPN will make your phone more secure:

• The VPN encrypts your dataThis makes it MUCH harder for outsiders to snatch your data and information. Your data will be sent by the VPN providers servers, and they add a thick layer of security around your data so its almost impossible to hack you.
• The VPN hides your search history from your Intenet service providerNormally, your ISP will log all your whereabouts so they can see exactly which websites and web services you have used at all times. This can be a problem for many reasons that we will not get into here. Lets just say that there have been many examples where governments and private companies have gotten access to peoples personal data.
• The VPN hides your IPActually, the VPN will give you another IP. This makes it virtually impossible to see who you are and where you are. This can be a big plus if you want to access U.S. websites that are only accessible to Americans. By choosing a VPN server from the U.S. you can change your location to the U.S.